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Transactional email reviews:

How Sweego enhances notifications for The Keepers

The Keepers specializes in smart facility management, offering solutions to enhance customer experience in public spaces like malls, cinemas, and event venues. With services such as charging stations and smart lockers, they improve visitor comfort. The Keepers designs and manufactures recycling bins for reusable packaging. These kiosks are connected to each other, so you can see how full they are in real time.

For Renaud Vaillant, Product & Partnerships Director at The Keepers, finding the right solution for email notifications was a triple challenge. The email provider had to be:

  • French, with infrastructure located in France.
  • Reliable, ensuring messages are sent in real-time.
  • Technically simple, easy to integrate with existing tools.

In 2024, The Keepers chose Sweego to manage their transactional emails.

Renaud Vaillant

Logo The Keepers

Channels: Outbound email

Industry: Smart Facility Management

Country: France

Founded in: 2013

Website: https://thekeepers.io/

The challenge: a reliable, fast, and French notification solution

“We use Sweego to send email notifications to our clients and partners, primarily for alerting purposes. Real-time email alerts help us schedule station emptying efficiently.”

Overcoming key challenges with Sweego

Renaud Vaillant faced three major hurdles:

  • Implementing a reliable system to guarantee real-time message delivery.
  • Finding a technically simple solution compatible with existing tools.
  • Partnering with a French provider for local infrastructure, ensuring security and compliance.

“All our stations are ‘made in France,’ so it was both logical and essential to choose a French partner!”

— Renaud Vaillant

Sweego Time Saving

Sweego API: powerful, seamless integration

The native integration not only simplified the process but allowed The Keepers to focus on scaling their operations instead of email infrastructure.

“The Keepers team quickly integrated the Sweego API, thanks to its native compatibility with Symfony. The API enabled us to delegate email notifications to Sweego’s platform effortlessly.”

— Renaud Vaillant

Performance tracking: optimize notifications with actionable insights

Sweego’s platform provides a dedicated dashboard to monitor user engagement. Track key metrics like:

  • Open rates.
  • Click-through rates.
  • Engagement funnels.

The system also distinguishes real user actions from automated ones (e.g., Apple MPP proxies).
With reliable data, you can enhance customer relationships and ensure your transactional emails land in inboxes, not spam.

Webhook illustration

Email Webhook

Detecting issues with webhooks

Stay responsive with webhooks.

Integrate delivery statuses directly into your application. Webhooks provide real-time visibility without requiring you to log in to Sweego.
Automate event management to ensure seamless communication with your users.

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